Privacy Policy

1. Introduction

Welcome to Petigo. We are committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our multi-tenant platform, including pet salon services, veterinary clinic logs, appointment bookings, and text message alerts.

2. Information We Collect

We collect information that is necessary to provide quality pet care scheduling and CRM management tools. This includes:

• User Accounts: Name, professional email address, passwords, and organization details.
• Customer Profiles: Client names, phone numbers, email addresses, and home addresses.
• Pet Profiles: Names, animal types, breeds, weight, medical notes, and care/grooming preferences.
• Interaction Data: Appointment histories, transaction details, invoices, and message logs.

3. How We Use Your Information

We process data to deliver premium operational services, including:

• Managing and optimizing pet care appointments and calendars.
• Creating and storing accurate financial bills, draft invoices, and receipts.
• Dispatching WhatsApp template messages and SMS notification logs (e.g. confirmations and reminders).
• Preventing unauthorized platform access and resolving system debugging errors.

4. Data Security & Storage

We implement industry-standard database encryption, firewalls, and secure session architectures to protect data. API calls are protected using Laravel Sanctum stateful cookies. Outbound notifications and webhooks are secured using encrypted tokens to prevent interception.

5. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact the Petigo Support Team at: